Privacy Policy
Last updated: May 20, 2025
This Privacy Policy explains how Trip Mate collects, uses, discloses, and protects your personal data. We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller & Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact us via email at [email protected].
2. Scope of This Policy
This policy applies to personal data collected through our web application. We gather data during your use of features such as authentication, notifications, trip management, and personalization settings. Although we use modern tools to securely provide our services, we do not disclose unnecessary technical details of our underlying infrastructure.
3. Information We Collect
We collect personal data when you register an account, adjust your notification settings, or interact with our trip management features. This may include your account credentials, notification preferences, interaction data (like filters and searches), and information stored in cookies or similar technologies that help enhance your user experience.
4. Legal Bases for Processing
Your personal data is processed based on several legal grounds. We rely on your consent for communications and notifications, on the necessity of processing for fulfilling your contractual relationship with us, and on our legitimate interests to improve our services and ensure security. Additionally, we comply with all legal obligations imposed on us.
5. How We Use Your Data
The data we collect is primarily used to manage your user account and personalize your experience. It helps us securely authenticate users, deliver notifications, and provide tailored trip management features. We also use your data to improve our application and maintain its security and reliability, ensuring that communications are delivered in your preferred language.
6. Affiliate Links and Tracking
From time to time, Trip Mate may include affiliate links. These links could utilize cookies or other tracking mechanisms to monitor referrals and purchases. If you click on an affiliate link and make a purchase, we may receive a commission at no additional cost to you. Please note that while we aim to recommend quality products and services, we are not responsible for the privacy practices of any third-party sites you visit through these links. We encourage you to review the privacy policies of those websites.
7. Data Sharing & Third Parties
We may share your data with trusted service providers who assist in operating our application or ensure legal compliance. These providers are contractually obligated to adhere to GDPR standards and protect your personal data. We share data only when legally required or in the context of business transfers, such as mergers or acquisitions, under strict confidentiality obligations.
8. International Data Transfers
Your data may be transferred, stored, and processed in countries outside the European Economic Area (EEA) only when necessary. We take appropriate safeguards to ensure that your personal data is protected in line with GDPR requirements. For enhanced security and compliance with EU standards, our primary data hosting servers are located in Germany.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.
10. Your Rights
Under the GDPR, you have rights including accessing, correcting, or deleting your personal data, as well as restricting or objecting to its processing. Additionally, you have the option to delete your account and all associated data—such as bookmarks, notification information, and account details—directly through our application settings.
11. Security Measures
We implement a range of technical and organizational measures designed to protect your personal data against accidental or unlawful loss, alteration, unauthorized disclosure, or access. These measures include secure storage practices, encryption, regular security assessments, and continuous improvements to our infrastructure.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or regulatory requirements. Any updates will be clearly marked with a new "Last updated" date and posted on our website. We encourage you to review this page regularly to stay informed about our privacy practices.
13. Contact Us
For further information or if you have any questions regarding this Privacy Policy, please contact us at: